Victims of the London riots are still waiting for compensation payments which they are owed under the 1886 Riot (Damages) Act.
Though the victims have received support and help from councils and charities, none have received compensation payouts which they are owed.
A recent BBC programme focused on three victims of the riots and showed how their lives were changed completely.
The Home Office has described the compensation situation as a complex issue which was taking longer than expected to resolve.
One victim, Eva-Maria Hess, saw all her possessions lost when her flat was destroyed by fire. She did not have insurance and was made homeless as a result.
She said: “Apparently some of the forms have gone missing.
“At least that is what I heard from two representatives of the council. We’re still waiting and we don’t know what’s going on.”
Despite having to compensate 2205 businesses and families who suffered property damage during the riots, so far the police have said they have only paid compensation to 42 victims.
Another victim, Helen White, was forced to leave her home before it was looted and destroyed.
She said: “I remember looking into some of our rooms before we were leaving and thinking this is the last time I’m going to see a lot of this stuff.”
A total of 98 households were destroyed in Croydon. One of the victims, Charlene Munro, has been lucky enough to receive help from several people and organisations in the area, including 74-year-old Sue Duncan who helped replace most of Ms Munro’s lost possessions, and Croydon Commitment who helped redecorate her new flat.