How it works?
When you enter your details, they are sent straight to our partners at National Accident Helpline (a brand of National Accident Law, a firm of personal injury solicitors regulated by the Solicitors Regulation Authority). One of their expert legal service advisers will call you as soon as possible to talk over your claim. There is no obligation to use their services, so don't worry if you change your mind. If National Accident Law feel you have a case, they will pass you on to their expert solicitors. We will receive a marketing fee from National Accident Law for our services.

*Should you decide to go ahead with your claim, you will only be charged if your case is successful. Your solicitor's success fee will be taken from the compensation you are awarded, up to a maximum of 25%. Your solicitor will go over any fees you may be charged before starting your case.

Making a Product Liability Claim

When a business supplies products to consumers, they need to ensure they have been manufactured to a safe standard so they do not cause harm to anyone using them. Normally, this responsibility falls squarely on the shoulders of the specific manufacturer, but it can also be extended to include companies which import products into the country, as well as those modifying or customising products manufactured by a third party. Retailers also have a responsibility to trade in products which are safe to use.

Call now on 0800 234 6438 or Claim Online

There is legislation in place to protect consumers, and so it's only right those injured by a product failing to adhere to necessary standards seek compensation from negligent manufacturers and/or retailers. The total compensation awarded will be determined on the basis of the type - and severity - of the injury suffered, and the distress and pain it has caused you. Any expenses caused and/or earnings lost as result of the injury will also be considered.

It's possible to make a claim for compensation even if you didn't buy the product yourself. If you were given it as a gift, for example, or received it for free as part of a promotional offer, you still have every right to expect it to be safe.

Although products will wear out over time and some failure can be expected, being harmed or injured is not acceptable and should not merely be put up with. If you feel you have been hurt or injured due to poorly manufactured goods call free today on 0800 234 6438 and share the details of your case with an expert legal adviser. If they feel the company, person or shop which provided the item has behaved in a negligent manner, an injury solicitor will work to put together the strongest possible case, on a no win no fee basis. This means you won't have to pay any money up front and, if your case happens to be unsuccessful, you still won't have to pay any solicitors fees.

While the basics of a product liability cases may seem fairly simple, they can in fact become much more complex. This is why utilising the services of an experienced and knowledgeable personal injury solicitor - such as those provided by Claims4Free - is absolutely vital.

For example, warnings on the packaging of an item do not absolve the manufacturer of responsibility if it then injures you, but in some cases the manufacturer may try to claim the injury occurred due to your misuse. Another complication can arise when a product is made up of many constituent parts, each one manufactured separately. If the brakes on your car fail, for example, do you claim against the overall manufacturer of the car, or the specific supplier of the faulty brake discs?

An expert solicitor will know the answer to this question and any others you might have, and will make it their business to build the most solid possible case on your behalf. If you've been injured, you shouldn't have to spend your time worrying about the technicalities of your case. It should be borne in mind, however, that you only have a period of three years during which you can make a claim against a retailer or manufacturer after suffering an injury caused by one of their goods. As such, if you feel you've suffered in this way, you should get in touch with an injury solicitor ASAP.

Injury Claims FAQs

If faulty wiring causes a fire in my home, can I claim compensation?

I’m not completely certain who was responsible for my injury – can I still make a claim?

Are councils responsible for icy paths?

Can I claim if I am electrocuted at home?

If a device is faulty and I am injured, can I make a claim?


View More Injury Claims Questions


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Disclaimer: Although this site is updated as often as possible the information provided may not accurately reflect the current laws, procedures and/or facilities available to you. To ensure that you get the most up to date information make sure you consult an actual injury solicitor before pursuing any action. The articles on this site are for informational purposes only and are not intended to advise any particular action or inaction. Please read our terms of use for more information.

Please note that although your case may be taken on a no win no fee basis, you could be liable for termination fees based on the length of time spent on your claim, or if your solicitor is forced to abandon your case because you do not fully cooperate with them by, for example, providing misleading information to them, not appearing in court when required, or not attending scheduled medical/expert examinations.

Claims4Free is a trading name of Colour Ventures Ltd. Colour Ventures Ltd is regulated by the Financial Conduct Authority in respect of regulated claims management activities. Registration is recorded on the website